Bills for natural gas consumed during a billing period are mailed on or before the first of every month and due on the 15th no later than midnight. If paid on or before the due date, you pay the net amount. If paying after the due date, you will pay the gross amount, which includes a 1.5 percent late fee.
Failure to receive your bill does not excuse you from paying the bill. Failure to pay your bill will result in discontinuance of natural gas service. If payment is not received by the 24th of the month, gas will be disconnected on the 25th. Additional fees will be charged to restore service, and the amount of your deposit will be increased. If you have a question about your bill, please call our office, 384-2369, between 7:30 am and 6:00 pm weekdays.
Turn on/off fees and deposits:
A turn on/off fee and a deposit is required on all accounts. If your account is disconnected for non – payment, an additional deposit may be required.
Payments of natural gas bills and other items may be made at our office. An after hour depository is located at our office, 416, 5th Street, Estancia, NM. We also have drop boxes at US Bank, and Smith’s Food and Drug in Edgewood.